SCOPE AND CONSENT
CHANGES TO THIS NOTICE
WHY WE COLLECT INFORMATION
HOW WE COLLECT IT
We collect personal information through forms you complete (including surveys), documents you provide to us, when you make contact with us by email, phone or other means. Our sites also use web beacons and other technologies to collect information when you access our websites, and we may store that information in “cookies”. We only obtain personally identifying information if it is supplied voluntarily. If you have chosen to receive marketing messages from us about our products and services, we may use information from our log files, cookies, or web beacons to help us make those communications more useful or interesting to you. We may periodically track the open-rates and click behavior of our emails and other messages and advertisements to help us identify which portions of our advertisements are most popular and effective with our customers.
If you apply for credit with us, we may collect personal information relating to your creditworthiness from credit reporting agencies.
When you access our sites, we and our affiliates, business partners and vendors may place small data files on your computer or other device. We use these data files, commonly known as “Cookies” to help us identify you as a site visitor or Client, customise our content and enhance your site experience. These third parties may also use a technology called “Tags” or “Web Beacons”. Similar in function to Cookies, Web Beacons allow us to understand the movements of visitors to our sites. The tracking technologies on our sites do not collect personal information. We use this information to analyze trends, to administer our sites, to track users’ movements around the sites, and to gather demographic information about our user base as a whole. Hansa Products has no access to or control over third party cookies or tracking technologies, but does not provide personal information through the use of web beacons and cookies to these parties. You should note that although most browsers are initially set up to accept cookies, you may be able to change your browser settings to cause your browser to refuse first party or third party cookies or to indicate when a third party cookie is being sent. However, disabling or limiting cookies may cause certain features of this site to not function properly. Check your browser’s “Help” files or other similar resources to learn more about handling cookies on your browser.
DO NOT TRACK
Because there is currently no industry or legal standard for recognising or honoring Do Not Track (DNT) signals from your browser, we do not currently respond to DNT signals. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.
We use the information we gather to help us improve our services to offer the best user experience possible, to communicate with our Clients, or for other internal purposes and to generally operate the website and our business. You agree that we may use your personal information as follows: To provide you with goods and services; To determine your creditworthiness in respect of an application for credit; To report information about our dealings with you to credit reporting services; To deliver information specific to your interests; To create a profile detailing your service preferences so that we can best serve you; To save you from having to re-enter your password each time you visit our site; To better analyze our site traffic patterns so that we can bolster our web offering and improve our products and services; To respond to your questions or to provide you with the information you have requested.
Any non-personally identifiable material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments, or other communication you transmit or post to our sites in any manner will be considered non-confidential and non-proprietary “User Communications.” Hansa Products and each of our affiliates may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes.
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we retain personal information from closed accounts to: comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law.
You have a choice about how we use your personal information to communicate with you, send you marketing information, and provide you with customised and relevant advertising.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalise our services or content. You may opt-out of the marketing messages we send at any time by utilizing the unsubscribe information provided in such message or by contacting us at firstname.lastname@example.org. If you choose to unsubscribe from emails, please click unsubscribe in the applicable email message. Rarely, we may need to contact you regarding non-promotional purposes. You cannot opt out of these operational emails.
WE MAY ALSO SHARE YOUR PERSONAL INFORMATION WITH:
- Hansa Products distributors to provide joint content and services (such as registration, transactions, and customer support), to share information with other companies in our corporate group (including those in New Zealand and Australia) for those purposes and the purpose of marketing other products and services that may be relevant to your business, to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches, and to guide decisions about products, services, and communications.
- Service providers under contract who help with parts of our business operations. Our contracts dictate that these service providers only use information in connection with the services they perform for us and not for their own benefit.
- Law enforcement, government officials, or other third parties when we believe the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements.
- Companies that we plan to merge with or may be acquired by.
- If you use a bulletin board, chat room, blog, or other public forum function on our sites, you should be aware that any personal information you submit there may be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.
We store and process your personal information on our computers in New Zealand, Australia and elsewhere in the world where our facilities are located. We protect your information using reasonable technical and administrative security measures in an effort to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. You acknowledge and agree that our security measures are not a guarantee of security and that we are not responsible for loss or misuse of your personal information.
The Hansa Products sites are general audience websites and are not intended for children under the age of 13. We do not knowingly collect personal information via our sites from users in this age group. If we discover we have inadvertently gathered any personal information from this age group, appropriate steps will be taken to delete it.
ACCESS TO INFORMATION
If you have provided us with your personal information and wish to update, correct, or delete it, you may have the ability to do so by contacting us as indicated below. We will attempt to respond to any access requests within 30 days. If your personal information was provided to us by one of our clients and you wish to update, correct or delete it, please contact that company directly.
QUESTIONS OR COMPLAINTS
The Manager P.O. Box 10323 Te Rapa Hamilton New Zealand 3214